Shipping and returns


Once shipped, orders take 3-7 working days to be delivered. For all orders within India, we offer both free shipping and express shipping, for which a fee of 500 INR is charged (delivered within 24-48hours)

We do not ship on Saturdays, Sundays or Public Holidays.

*We use BlueDart and DTDC for express shipments. Free transportations are through speed post or DTDC, for timely deliveries within the country.


Presently we are charging a flat nominal shipping fee of 1500 INR for International Air Parcel, which is delivered by our reliable government postal service. 

Delivery time depends on the destination country’s distance and connectivity from India.

Please note that the shipping being charged, is not inclusive of custom or import duties that may be levied upon reaching the destination country. We cannot control these charges, as they fluctuate, depending on the destination countries’ tax policies and are unable to estimate what they may be. 

Please note Kokūn cannot not take responsibility if the package gets held at customs or at any other point in the destination country.

*p.s. for our beloved overseas customers

Please note that international shipments are sent through IndiaPost, which is a national postal service, run by the Government of India.

Usually, the order is delivered by the destination county’s national postal service partner. Example - USPS in the USA, Hong Kong post in Hong Kong and the likes. 

Incase you are not at home, please inform your neighbours or security to collect the parcel for you.

If you miss a delivery, the quicker option will be to get in touch with a nearby national postal office of your region, rather than reaching us. Deliveries are attempted twice-thrice.

Please note that if  the package travels back to us, from your destination country, because of your non-availability, we can initate a refund only for the cost of your order. We will not be able to refund the shipping charges. If you want us to resend the order, then additional shipping charges will apply.


Shipping Status

You will receive an e-mail informing that your order has been shipped, along with a tracking ID/AWB, which can help you know the status of your order.

If for some reason, you are unable to access the tracking link shared, please mail us along with the order number in the subject. 

If you know the parcel is on its way, or is showing delivered, but you haven’t received it. Please check with the security or your neighbours, before you reach us regarding non-delivery of your order.

 If you're doubtful and want to chat with us (we are mildly entertaining) we request you to get in touch with us through a direct message on our Instagram @kokun.india

Alternatively, you can also write to us at regarding any queries.  





We hope you love your purchase. Each piece is made to ensure that you get the best. However, if at all you received a damaged or incorrect item, please contact us immediately on

We offer returns and exchanges within 3 days from the date of delivery. Here’s how you can process your exchange or return.

kokūn will provide a full refund or exchange, for flawed items when notified within 3 days of receipt, provided the items are unworn, unwashed and with all original tags attached. If the original tags have been removed or tampered with, we won’t be able to process your return. 

 To notify us, write to us at with your return or exchange request. Please include your order details (Order number/ order confirmation email) and details of the piece you would like to return or exchange and your reason for doing so.

Returns are only acceptable, or eligible for a refund, if the order that you received is damaged. If you have received the wrong size, we can exchange your purchase with another size.  Refund is not eligible on discounted pieces & on customised designs.

 Once your request has been received we will review and process a refund within 72 business hours, from when we receive the returned order. Shipping cost of return to us, will be borne by the customer. 





If you’re not happy with the fit of your purchase, you can write to us regarding the sizing issue and send the piece back to us within three days of receipt. We will replace the design with the correct size. If you would like to exchange your oder with something else of the same price, you can write to us regarding that as well. (not eligible for customised and discounted pieces)

*Please note that shipping cost of return/exchange to us, will be borne by the customer.

*Minor colour variation from image to design is probable, depending on the monitor or phone screen. Products will not be returned or exchanged on this basis.


*Due to the nature of the processes used, the exact replication of the original design is not possible in handmade and naturally dyed pieces, this uniqueness and unpredictability is the beauty of emulating nature and its practices. 


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Embodying the essence of wabi-sabi principle of appreciating the weathered, the handmade, and the authentic, we believe natural imperfections are an opportunity for beauty to thrive.

Our intention is to create beautiful somethings that are a reminiscent of nature - alive and breathing; unique garments that look like wearable pieces of art; and feel like receiving a gentle hug from mama Gaia.


Our work involves weaving the infinite beauty of earth's offerings, to create designs possessing a distinct identity of their own.

Our endeavour is to revive the traditional knowledge of textile making and natural dyeing and make them relevant again.

Our uniqueness resides in the way we create and the processes we have come up with, while dyeing and printing our textiles. We also make zero waste pieces, which are one-of-a-kind and due to their handmade nature, they cannot be replicated. 

We do not follow trends, and instead create garments based on intuitive practices and nature’s changing moments and seasons. Which results in rare anomalies and unseen imperfect beauties.

Since we are against using any sort of chemicals, which enter our water bodies, to colour our garments- we use our homegrown natural dyes derived from Indigo, Sappanwood, Tesu flowers, Maddar roots, Neem leaves and hibiscus. Fabrics coloured naturally exhibit antifungal, antimicrobial and deodorizing properties.


Mridu is an ever evolving textile artist, along with being the founder and designer at Kokūn. When she’s not creating, you can find her rescuing animals and taking care of her pet family of multiple cats and dogs, who reside in the workshop and her home.

She believes that  good design and sustainable practices are synonymous.

“It was during the pandemic in 2020, when I realised how disconnected we are, between the process and the products that we use in our daily lives. I was always interested in how things are made and for me, process and product are inseparable.”


+ Idealist + Existentialist

+ Healer + Empath

+ Plant based enthusiast

+ Adventurer + Seeker + Dreamer

+ Wannabe Mycologist

+ Easily bored


It takes a village to run Kokūn (quite literally).

Our sampling unit is run from our designer’s humble abode, in the quiet hills of Mukteshwar. Knitting, growing and foraging of local Wild turmeric, rosemary, Himalayan Rhubarb, nettle and Hemp are done here, as well. Our sampling unit is nurtured by Sunita, and many local women, who knit and forage on a daily wage basis, while also being at the comfort of their homes.

Our production unit is in a rural marginalised area, called Raghurampur, near Lucknow. Here we have trained women to naturally dye, along with growing and extraction of some of these dyes with us.


Since the beginning, our entire team has organically and consciously consisted of women (nearly 3/4th of us). Our work addresses gender inequalities, by providing income to rural women in a remote hill area in Uttarakhand, as well as, to rural women in a relatively underdeveloped region in Uttar Pradesh. Kokūn enables them to earn at home which is an opportunity which is not available to them otherwise, thereby, supplementing their household income.